The Bundle

Online Course & Live Webinar Series

Get the best of both worlds. Combine live lessons and personalized feedback with unlimited access to our comprehensive curriculum. Get expert advice and direct feedback during the live interactive sessions.
Go pro and save $600

Enroll before the 25th of June to get the maximum $600 discount

How the bundle works

You get access to comprehenisve self-paced online course and enjoy the benefits of interactive learning via the webinar series:

Weekly webinars

  • Eight weekly episodes running from 7:00 pm to 8:00 pm CET (GMT+1)
  • Presented live by the founders of Robocopy, experts on the development and promotion of the role of the Conversation Designer
  • Weekly one-on-one feedback on your own bot project
  • A new webinar series kicks off on the 25th of June
  • Can't make the live show? Don't worry. Each episode will be recorded and uploaded onto the platform. You won't miss a thing.

Online Course

  • 40+ comprehensive video lectures
  • New lectures added regularly
  • Quizzes to test your knowledge
  • Downloadable templates and canvases
  • Final exam to earn your accreditation

Interesting and useful to dive into the world of conversation design. I discover more and more that it really is an expertise. The video lectures are easy to follow and the method highly applicable to use on the job right away.


Dewi, Manager Digital Service

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Principles in this course have worked for brands like...

Your Instructors

Hans van Dam

Co-founder of Robocopy and the Conversational Academy. His goal is to develop and promote the role of the conversation designer. He develops curriculum for the Conversational Academy, lectures at multiple universities, and often speaks at conferences around the world.

Joris Groen

Psychologist, conversation designer and co-founder of Robocopy. He is responsible for developing the course curriculum and is the creative director of the Robocopy conversation design team, designing voice and chat experience for a broad portfolio of clients.

I like the modular structure of the videos. They are not too extensive and yet detailed enough, so I can watch a video and take the quiz even when there’s only a small time slot available during the work day.


Asli, Consultant Copywriting & Language

Frequently Asked Questions


When does the Bundle course start and finish?
The online video course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. The weekly live webinars take place every Tuesday for 8 weeks. The next course starts on the 25th of June and ends on the 13th of August. Each webinar lasts 1 hour, from 7:00 pm to 8:00 pm CET (GMT+1). The first webinar is repeated in the second week. Just in case you cannot attend one of them.
Are the skills taught in the webinar applicable for chat or voice?
Both. Chatbots and voice assistants are different experiences, but they are closely related. You'll learn principles for both chatbots and voice assistants, and you'll learn what's different in terms of copywriting.
Who is the webinar series for?
The webinar series (and Conversational Design course) is useful for and can provide value to UX copywriters & designers, customer service agents, brand managers, chatbot and voice assistant developers, writers and scriptwriters, marketing professionals, content marketeers and many other professionals interested in the innovative field of conversation design, who want to challenge themselves to grow beyond their current specialisations.
Will I gain certification after I complete the bundle?
Yes, when you successfully complete the final exam as part of the online training portion, you'll become an official certified conversation designer.
What are the requirements for enrolling in this course?
You don’t need to have any technical expertise prior to this course. Of course, affinity with language and copywriting is going to be a plus.

The course really helped me understand how to improve my approach to onboarding new customers, writing prompts and responses in a much more conversational manner than I had been doing before.


Matthew, Sr. Full Stack Web Developer

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